Crash Support
Call (312) 869- HELP (4357) for crash assistance. Crashes are rare, but they do happen, and they can be scary and disorienting. Active Trans provides a 24-hour Crash Assistance Hotline: report a crash, get legal referrals, and insurance claim help.
Steps to take when a crash occurs:
1. Seek medical attention: Your well-being is the number one priority. Never refuse paramedics' help, you might not realize how injured you are.
2. Call the police and file a report: Insist the police come to the scene of the crash and file a report. Make sure to get your copy from the officer.
3. Document all information:
About the driver: license plate, driver's drivers license, insurance, any witness information
Other: document injuries and damage with dated photographs, keep all medical documents and receipts (aspirin, gauze, co-pay, etc.)
4. Decide if you are going to seek legal advice: it is advised you seek legal help before speaking to or making a statement for any insurance company. Call the Crash Assistance Hotline at (312) 869-4357 for assistance in finding a lawyer or if you are considering handling the insurance claim yourself.